FAQ

 

Are your products all-natural?

Yes! All our products are handmade in small batches using all-natural, high-quality ingredients, pure essential oils, mineral-rich clays and botanical extracts. We use certified organic ingredients - whenever available in that form, ethically-sourced RSPO-certified sustainable palm oil, and certified organic goat milk from a local farm. We never use artificial preservatives, synthetic fragrances or artificial dyes. Our products are non-toxic and free of parabens, sulfites, petrochemicals, detergents, and alcohols.

 

Are your products cruelty-free?

We are a cruelty-free company certified with both the Leaping Bunny Program and the Beauty Without Bunnies Program. All Bua Organics products and ingredients are cruelty-free. We never test on animals and only purchase ingredients from suppliers who don’t test on animals.

 

Are your products vegan?

The majority of our products are vegan, certified with both the Vegan Action/Vegan Awareness Foundation and the Beauty Without Bunnies Program. Our vegan products carry the certified vegan logo from both organizations. Additionally, we display 100% of the ingredients in every product label and on our website. Please read the ingredient list, which is displayed for all our products.

 

Where are your products made?

All our products are handmade in the US.

 

Do you offer free shipping?

We offer free shipping in the US for orders valued at $54.99 or above.

 

Do you ship internationally?

In addition to domestic shipping, Bua Organics offers international shipping to Canada and Western Europe. Please e-mail us if you reside outside these shipping zones.

 

What is your return policy?

Please see our "Shipping & Returns" page.

 

What payment methods to you offer?

We accept credit cards and PayPal for our customers in the US and Canada, and PayPal for our international customers.

 

Do you have a wholesale or private label program?

Yes, we offer both wholesale and private label programs. Please e-mail us at contact@buaorganics.com.

 

Medical disclaimer

Bua Organics does not make claims to treat or cure any skin or other medical condition with our products. The information provided is educational and not intended as a substitute for professional medical advice and care. All reviews reflect the personal views of our customers and not those of Bua Organics.